Some of our services have changed due to Covid-19 Restrictions - Find Out More
Talk to a live IN STORE EXPERT
Looking for expert advice from the comfort of your own home? Our complimentary live in store expert experience can help
Contact one of our friendly in store advisors who can help answer any questions you may have from product demonstrations to our range of services. This is shopping to suit you.
How it Works!
Get product demos and advice live from our in store staff
All you need is a microphone...
so don't be shy
Available across selected product ranges throughout the site
Lookout for our 'Call the Expert' button, available across selected product ranges throughout the site. You'll be connected to a live video call where you can receive expert advice, product demos and answers to your questions from our friendly, in-store staff.
What our customers think
Quick service, very clear, very helpful lady who was extremely pleasant to talk to. She actually make me feel happy, lovely smile!
The call was a fantastic way to speak to an adviser. Amy was super helpful and friendly and it was really nice to speak face to face with someone who knows what they are talking about!
I’m amazed! I was expecting a robot to come on! Heather was amazing and had a lot of product knowledge! Thank you so much for all your help
Frequently Asked Questions
Will I be seen on the call?
No, we only use your microphone so we can talk. Video is from the store to you only
Will I have to share my details?
No, the service is completely anonymous and we do not need your details to chat with you
What can I use it for?
This service is a way for you to get expert product advice from our in-store colleagues while shopping online