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Starting a family can be a bit daunting, but we’re here to help you figure things out. Our free Personal Shopping appointments are tailored to your needs, offering friendly advice and helpful tips from our in store experts, to help you find your feet.

Our Appointments

So that you can get the most out of your appointment we have four different appointments to choose from:

The Full Works

If you’re just starting out, our complete overview has everything you need for those first essentials.

Baby Out and About

We’ll help prepare you for all your journeys, with advice on pushchairs, baby carriers and more.

Baby Home

Feel inspired with nursery design tips, advice on baby’s first bed and other essential home items.

The Safe Seat

Get advice on finding the right car seat, as well as demonstrations and free car seat fitting at selected stores.

Don't just take our word for it...

92% of customers who have had a Personal Shopping appointment said that the service received was exceptional

“Me and my wife dealt with Dorentina and I must admit she made it an extremely pleasant experience. She honestly surprised us with her customer service help and guidance. She has made the heavy task of purchasing all the essential baby gear absolutely effortless.”

White City, Westfields London, 25th November

“It really did feel like 'Personal Shopping' - very personal, the guidance was fitted after our needs and there was no pressure to buy anything on the spot. Also loved the gift we received at our visit - so lovely!”

Aberdeen, 24th November

“…informative, fun and professional. You were made to feel important and valued.”

Birmingham Gallagher, 25th November

“She made me feel so comfortable and although I am a qualified midwife I actually learned a lot from our discussions regarding things like tummy time and baby sleeping/mattresses. The store is beautiful and well designed and I am now feeling so much more prepared for when my baby arrives.”

Liverpool Speke, 20th November.

“Emily was very knowledgeable and friendly. She patiently explained all the elements that we would need as first time parents. We were offered a drink and made comfortable; we weren't rushed and covered all that we wanted to know. We felt the experience was highly superior. Also the gift was a very nice touch and made us feel special.”

Northcote Road, 19th November

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