Free Standard Delivery - On Orders Over £50

0%

INTEREST FREE CREDIT
AVAILABLE IN STORE

Receive interest free credit for 6 or 12 months when you spend over £600 in store.

*Table for illustrative purposes only

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If you’re shopping online, you can use paypal’s credit option at checkout when opting to pay via paypal.

Interest Free Credit FAQ's

Preparing for your new arrival is an exciting time. But with pushchairs, nursery furniture and all those nappies, it soon adds up, making an exciting time expensive. That’s why we’re working with V12 finance to give you more control over how and when you pay.

Our new credit service lets you pay for your items monthly, over 6 or 12 months. And what’s more, it’s interest free – letting you purchase the items you need, without having to worry about the costs upfront. Leaving you more time to enjoy the excitement.



What products can I purchase using interest free credit?
 

You can purchase anything in our product range using our 0% interest plans, providing at least one of your items is a furniture, pushchair or carseat. This includes all brands that we sell within our store and online.

What payment options are available?
 

We offer 6 or 12 months interest-free credit to all customers who spend over £600, subject to your credit status and a minimum deposit payment of 10% of the total goods value.

Representative example: Fixed Sum Loan Agreement

  • Purchase Price: £600
  • 10% Deposit: £60
  • Total amount of credit: £540
  • Duration of agreement: 12 months
  • Representative APR: 0% APR
  • Fixed rate of interest: 0% p.a.
  • 12 monthly payments of: £45
  • Total amount payable: £600

The above table gives you an idea of what your monthly payments could be...

Who can apply for interest free credit?
 

To apply, you need to:

  • Be over 18 years of age
  • In (or have a partner in) permanent paid employment (over 16 hours per week)/ Retired (receiving a pension) / in receipt of a disability benefit or self-employed
  • Have been a resident in the UK for at least 3 years
  • Have a UK Bank or Building Society current account available
What will I need to apply in store?
 

The customer will need to know the details of their last 3 years’ address history, employment and income information and the bank account number and sort code for their direct debit.

How long will it take to apply?
 

For almost all customers it takes less than 10 minutes to complete the application. We are currently only able to offer the Interest Free Credit offer in-store only.

Does purchasing using interest free credit affect Mamas & Papas standard refunds and returns policy?
 

No, our standard refunds and returns policy is unaffected and will still apply to your purchase. See in store or online for further details.

Can I settle my account early?
 

Yes, you can contact V12 finance at any time to make full or partial payments towards your account at no additional charge.
This should be done directly with the finance company, V12 and you do not need to contact Mamas & Papas to do so.

Please call V12 Retail Finance on 02920 468912 or email [email protected] to make your payment. You can find more information from V12 on their website www.v12retailfinance.com.

Can I cancel my finance agreement?
 

Yes, you can cancel your finance agreement at any time. If you wish to keep your goods you must pay in full using an alternative method, alternatively a refund will only be provided in line with our standard refunds and returns policy.

You can cancel your agreement by contacting Mamas & Papas Customer Service team on 0345 268 2000 or by sending an email to [email protected]. Once your cancellation has been confirmed, your deposit and any payments made towards your finance agreement will be returned within 3-5 working days of cancellation.

Are there any additional charges?
 

Interest Free Finance means that you will not pay anything more than the cost of your items purchased. There are no additional charges providing you make your monthly direct debit payments as agreed.

When will I begin my payments?
 

The first direct debit payment will begin 25-30 days after you receive your items, this will be communicated to you in writing with a welcome letter. Please note your agreement will trigger from receipt of the first item received (including items taken away from store), even if you are waiting on additional items to be delivered.

Who do I contact if I have any questions about my finance agreement?
 

You should call V12 finance directly on 02920 468912 or email [email protected]. You can find more information from V12 on their website www.v12retailfinance.com.

Opening Hours:

  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 6pm
  • Sunday, 10am – 5pm
  • Bank Holidays, 10am - 5pm

Mamas & Papas (Retail) Limited is registered in England 1529849. Registered office: Colne Bridge Road, Huddersfield, HD5 0RH. Mamas & Papas (Retail) Limited only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Credit provided subject to age and status.

Minimum of 10% deposit. Credit subject to status. Home Delivery may be required (charge applies)

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