For products purchased from Mamas & Papas and covered by our guarantee against manufacturing defects, we will provide the following free of charge:
- Spare, repair or replacement;
- Replacement self-fit part. We will provide instructions if required;
- A repair carried out by one of our experienced technicians at our Support Centre;
- A replacement where the product is irreparable.
For Loved for Life reconditioned pushchairs we also offer free repairs on all manufacturing defects for the following periods:
- 2 Years: All new products and Loved for Life "As New" pushchairs;
- 12 Months: Loved for Life "Loved" pushchairs;
- 6 Months: Loved for Life "Well Loved" pushchairs.
All of the above is subject to conditions and exclusions. For full terms and conditions please click here.