Our Stores ARE TEMPORARILY CLOSED

It’s never been more important to look after the wellbeing of our colleagues, our customers and our community. So, we’re following the latest Government advice and temporarily closing the doors to our stores.

We’re still offering our complimentary Personal Shopping at Home service, or you can connect with one of our Live In-store Experts and get advice, product demonstrations and information about our services.

LATEST UPDATES

Find all the latest information about our stores, our safety measures and updates to our shopping services & deliveries

Deliveries

During these uncertain times, delivering on our promise that no one gets parenting better is more important than ever. Your peace of mind is our priority.

We’re experiencing some limited disruption to our delivery lead times at the moment. Please be assured that we’re working closely with our suppliers to get things back on track as soon as possible.

We really appreciate your patience and understanding.

Returns

If you need to return something you bought in-store when our shops were open, or online whilst they were closed, you’ll have 60 days after the stores re-open to do so.

If you buy in-store after we re-open, our usual 30 days policy applies.

Click & Collect

We are currently offering Click & Collect from our Leeds & Nottingham stores.


Personal Shopping at Home

For extra peace of mind our Personal Shopping experience complies with the current government guidelines on health and safety within the store, we’re also continuing with our Personal Shop at Home service for customers who would prefer to shop from home.

Personal Shopping in Store

We are currently unable to offer Personal Shopping in-store experience. We're looking forward to offering this service again when we re-open our stores.

Car Seat Consultation & Fitting Service

We won’t be able to visit your car right now to offer our fitting service, however we can still demonstrate how to fit your car seat correctly though our virtual in store expert service.


STORE SAFETY

We’ll be introducing extra social distancing and hygiene measures to make sure all of our colleagues and customers stay safe.

Face Coverings

For your safety, we’re asking our customers in England to wear a face covering when shopping with us, in line with Government guidelines.

Customers in Store

You may need to queue to enter, so we can limit the number of customers in our stores, our colleagues will be on hand to ensure we welcome you safely.

Temperature Monitoring

We’ll be monitoring the temperatures of our store staff once a day. Please note our staff may also be wearing visors.

Social Distancing

We’re encouraging colleagues and customers to stay 2 metres away from each other, whilst browsing and at the checkouts.

Increased Hygiene Measures

We’ll be wiping down products before you handle them and there’ll be hand sanitisers around the store. And for extra peace of mind there will be gloves and masks available and protective screens at our tills.

Cashless Payments

To protect you and our staff we’ll only be taking cashless payments, with contactless payment now available up to £45.

Face Coverings

For your safety, we’re asking our customers in England to wear a face covering when shopping with us, in line with Government guidelines.

Customers in Store

You may need to queue to enter, so we can limit the number of customers in our stores, our colleagues will be on hand to ensure we welcome you safely.

Temperature Monitoring

We’ll be monitoring the temperatures of our store staff once a day. Please note our staff may also be wearing visors.

Social Distancing

We’re encouraging colleagues and customers to stay 2 metres away from each other, whilst browsing and at the checkouts.

Increased Hygiene Measures

We’ll be wiping down products before you handle them and there’ll be hand sanitisers around the store. And for extra peace of mind there will be gloves and masks available and protective screens at our tills.

Cashless Payments

To protect you and our staff we’ll only be taking cashless payments, with contactless payment now available up to £45.


If you’re feeling unwell, please stay at home and shop online with us, or book a personal shop from home appointment here. We’ll also ask any staff member who are displaying symptoms - or living with somebody who is - to stay at home