It’s never been more important to look after the wellbeing of our colleagues, our customers and our community. So, we’re following the latest Government advice and temporarily closing the doors to our stores.
We’re still offering our complimentary Personal Shopping at Home service, or you can connect with one of our Live In-store Experts and get advice, product demonstrations and information about our services.
Find all the latest information about our stores, our safety measures and updates to our shopping services & deliveries
During these uncertain times, delivering on our promise that no one gets parenting better is more important than ever. Your peace of mind is our priority.
We’re experiencing some limited disruption to our delivery lead times at the moment. Please be assured that we’re working closely with our suppliers to get things back on track as soon as possible.
We really appreciate your patience and understanding.
If you need to return something you bought in-store when our shops were open, or online whilst they were closed, you’ll have 60 days after the stores re-open to do so.
If you buy in-store after we re-open, our usual 30 days policy applies.
We are currently offering Click & Collect from our Leeds & Nottingham stores.
For extra peace of mind our Personal Shopping experience complies with the current government guidelines on health and safety within the store, we’re also continuing with our Personal Shop at Home service for customers who would prefer to shop from home.
We are currently unable to offer Personal Shopping in-store experience. We're looking forward to offering this service again when we re-open our stores.
We won’t be able to visit your car right now to offer our fitting service, however we can still demonstrate how to fit your car seat correctly though our virtual in store expert service.
We’ll be introducing extra social distancing and hygiene measures to make sure all of our colleagues and customers stay safe.
For your safety, we’re asking our customers in England to wear a face covering when shopping with us, in line with Government guidelines.
You may need to queue to enter, so we can limit the number of customers in our stores, our colleagues will be on hand to ensure we welcome you safely.
We’ll be monitoring the temperatures of our store staff once a day. Please note our staff may also be wearing visors.
We’re encouraging colleagues and customers to stay 2 metres away from each other, whilst browsing and at the checkouts.
We’ll be wiping down products before you handle them and there’ll be hand sanitisers around the store. And for extra peace of mind there will be gloves and masks available and protective screens at our tills.
To protect you and our staff we’ll only be taking cashless payments, with contactless payment now available up to £45.
For your safety, we’re asking our customers in England to wear a face covering when shopping with us, in line with Government guidelines.
You may need to queue to enter, so we can limit the number of customers in our stores, our colleagues will be on hand to ensure we welcome you safely.
We’ll be monitoring the temperatures of our store staff once a day. Please note our staff may also be wearing visors.
We’re encouraging colleagues and customers to stay 2 metres away from each other, whilst browsing and at the checkouts.
We’ll be wiping down products before you handle them and there’ll be hand sanitisers around the store. And for extra peace of mind there will be gloves and masks available and protective screens at our tills.
To protect you and our staff we’ll only be taking cashless payments, with contactless payment now available up to £45.
If you’re feeling unwell, please stay at home and shop online with us, or book a personal shop from home appointment here. We’ll also ask any staff member who are displaying symptoms - or living with somebody who is - to stay at home